If the buyer (hereinafter referred to as: customer) instructs the seller (hereinafter referred to as UL-Fishing.be) to deliver one or more items, then there is a legally binding agreement (sale on distance).
Ul-Fishing.be ensures the correct delivery of the ordered items. We reserve the right to terminate the purchase agreement if the customer does not comply with the conditions. The stated delivery time of articles is an indication, no rights can be derived from this. All products on the website are standard in stock. In case of lacking of products ordered, the customer will be notified and this "over-delivery" will be deducted from the invoice. All goods will only be sent by us after reception of the payment.
Items are shipped within Europe via Bpost (the rates can be found here). Every order is sent immediately after receipt of the payment! A fast payment method, for example PayPal, ensures that your goods are sent on the day itself. We only ship our items when the entire payment, including shipping costs, has been settled. All our shipments are insured and exclusively sent with acknowledgment of receipt. We also send articles in an envelope, but here different rules apply. Once your order has been shipped, you will be notified.
On our site we work with stock management. You can check whether an item is in stock or not. If you want to pick up products, it is advisable to contact us first.
All prices on the site of UL-Fishing.be are fixed prices. These cannot be negotiated. The prices are stated in Euros and always include VAT and exclude shipping costs. The shipping costs are calculated according to the size of the package/cover.
Payment of the amount due must be made by prepayment within 7 working days. During this period items are reserved for the customer. Items will be shipped the same day that the payment is received. A confirmation will be sent by mail. If the payment is not received within 10 days, the order shall be canceled. The order is automatically removed from our system.
An order can be canceled within 24 hours after confirmation. The transaction is then concluded and the payment is expected. This to prevent needless reservation of articles. Please notify us by e-mail if you want to cancel the purchase. This prevents wasted effort.
If you are not at home at the moment of delivery, a message will be left by Bpost with extra info concerning the picking up of the parcel in the post office.
UL-Fishing.be guarantees that the order will be sent in good condition and with the utmost care. In case of problems during transport, you may at any time contact us. We will do everything to find a suitable solution.
A clear description of the complaint or problem must always be added. For quick processing, we also request you to mention your name, address and place of residence and customer number. With sale on distance you have the right to return items until 14 days after reception. These items must always be returned in an unopened original packaging. Return shipments must always be sent prepaid. Unstamped shipments will be refused. Shipping costs are always at the expense of the customer and will never be refunded. Even if an item is eligible for repair or replacement, the shipping costs will be charged to the customer.
Ul-Fishing.be treat all personal data confidentially and will not make it available to third parties. Personal data is only used by us for the execution of the order.
UL-Fishing.be strives for satisfied customers. In the unlikely event of a complaint, we will be happy to be informed. A suitable solution will then be sought.
All prices and information on this site are subject to errors and changes.
The general conditions UL-Fishing.be were drawn up on 10-01-2018.